Answers to frequently asked questions are located at the bottom of the page.
Minimum Required Enrollment Policy
The Passim School of Music reserves the right to cancel or postpone classes due to low enrollment. In most cases, we require at least four students to run a course. We will notify you about any cancellations with proper notice.
If your class is canceled, then we will offer you a full refund, credit towards another class in the future, or the opportunity to transfer to a different class, space permitting.
Prorate Pricing Policy
Unfortunately at this time we are unable to offer prorate prices if students are unable to make all six classes.
Payment for all workshops and courses must be made in full before the first class session. You may pay by check, credit card, or exact cash. Course payments are not pro-rated by the number of sessions attended by the students; thus, if you are only able to attend 5 of the 6 scheduled classes, you still must pay the entire course fee.
Class & Workshop Refunds
You may receive a full refund if you cancel your registration at least one week before the class begins. From that point until the class starts, you may receive a credit at the Passim School of Music. If you cancel your workshop registration, you may receive a full refund up to one week before the workshop. From that point until 24 hours before the workshop, you may receive a credit at the Passim School of Music. Cancellations less than 24 hours before the workshop will not be eligible for a credit or refund.
Makeups will only be held for classes postponed by holidays, instructor’s request, or extreme weather. We do not offer makeup dates for student absences from classes nor do we pro-rate tuition.
Students in private lessons are entitled to one makeup lesson per term, provided that they notify the instructor at least 24 hours in advance.
Inclement Weather Policy
If there is inclement weather on the night of your class, please check the Passim website or call 617.492.5300 for cancellation information. All classes will be held as scheduled unless the instructor is unable to be present. If your class is canceled, then we will notify you by phone and/or email by 3PM.
Passim School of Music – Code of Conduct
Passim believes our community should be truly open for everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion. This code of conduct outlines our expectations for participant behavior as well as the consequences for unacceptable behavior. We invite all students, workshop attendees, instructors, volunteers, speakers and other participants to help us realize a safe and positive experience for everyone.
- Be considerate, respectful, and collaborative.
- Refrain from demeaning, discriminatory, or harassing behavior and speech.
- Be mindful of your surroundings and of your fellow students. Alert class instructors if you notice a dangerous situation or someone in distress.
- Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory or demeaning conduct by any student or workshop attendee of the Passim School of Music.
- Harassment includes: offensive verbal comments related to gender, sexual orientation, race, religion, disability; inappropriate use of nudity and/or sexual images in public spaces; deliberate intimidation, stalking or following; harassing photography or recording; sustained disruption of classes or workshops; inappropriate physical contact, and unwelcome sexual attention.
- Wearing clothing that is not suitable for a professional work environment, that is provocative, or otherwise potentially offensive.
- Physical, written, verbal or other abuse, intimidation, threats, annoyance, harassment, stalking, pushing, shoving or use of any physical force whatsoever against any person, which in any way creates a disturbance that is disruptive or dangerous, or creates apprehension in a person, as determined by the Passim School of Music, in their sole discretion.
- Possession of any item that can be used as a weapon, which may cause danger to others if used in a certain manner.
- Any boisterous, lewd or offensive behavior or language, including but not limited to using sexually explicit or offensive language, materials or conduct, or any language, behavior or content that contains profanity, obscene gestures, or racial, religious, gender, or ethnic slurs.
- Possessing any open can, bottle or other receptacle containing any alcoholic beverages, except in areas specifically designated for the consumption of alcohol. Please drink responsibly.
- Possessing any illegal substance, including but not limited to narcotics, marijuana, or other illegal drugs. Passim does not tolerate the use or abuse of illegal substances anywhere in the building.
- Smoking – other than in designated areas.
- Assembling for the purpose of, or resulting in, disturbing the peace, or committing any unlawful act or engaging in any offensive behavior.
- Failure to obey any rules or regulations of the School of Music.
Consequences of Unacceptable Behavior: Unacceptable behavior will not be tolerated whether by other students, instructors, attendees, speakers, volunteers or organizers.
Anyone asked to stop unacceptable behavior is expected to comply immediately.
If a student engages in unacceptable behavior, the instructor or School of Music organizer may take any action they deem appropriate, up to and including expulsion from the class or workshop without warning or refund.
What to Do If You Witness or Are Subject to Unacceptable Behavior: If you are subject to unacceptable behavior, notice that someone else is being subject to unacceptable behavior, or have any other concerns, please notify a School of Music instructor or organizer as soon as possible. All reports will remain completely confidential.
The Passim School of Music team will be available to help students to assist those experiencing unacceptable behavior to feel safe for the duration of the class or workshop. You can report unacceptable behavior to any instructor or Passim staff member.
Scope: We expect all students and workshop attendees and other guests to abide by this code of conduct at all Passim School of Music classes, workshops, recitals and social events.
Contact Information: Mariel Vandersteel Wyslouch, School of Music Coordinator: Mariel@Passim.org
License and Attribution: The original is available at opensourcebridge.org/about/code-of-conduct/ and is released under a Creative Commons Attribution-ShareAlike license.
The above policies may be revised at any time by Passim and are non-negotiable. This Code of Conduct is without prejudice to Passim’s rights, all of which it expressly reserves.