Description:

• For Box Office shifts, the employee will primarily act as the front-of-house at Club Passim concerts. They will assist the Performance Manager and manage the lobby space of Club Passim. The major duties are as follows: Act as the on-site box office contact for Passim. Handle the selling of tickets to that evening’s performance as well as any future performances. Manage will-call for the evening. Oversee membership processing and requests for patrons. Sell merchandise for Passim as well as any merchandise available for the evening’s artist. Light cleaning duties in the club.  Provide all customers with the necessary information to streamline and better their experience in the space.
• For Live Stream shifts, the employee will manage the live streams for club performances. They will work with the Performance Manager to provide good sound, lighting, and video to the live stream audience nightly.

Typical shifts are between the hours of 5pm-10:30pm but will vary based on the position and timing of the shows. ~10 shifts per month. Position to begin in June. We are not hiring seasonal employees; candidates should live in the Boston area year-round.
Please note the Club is accessed by one flight of stairs, and unfortunately our building does not have an elevator.
Pay is $15.50/hr. Benefits include a free meal on shift from our kitchen, free entry to Passim shows, and discounts to School of Music classes.
Passim is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualifications:

Required: An appreciation for the music & mission of Passim!  Strong customer service and organizational skills are a must as well as good computer, verbal, and interpersonal communication skills. Customer service experience required. Candidates should possess a positive, professional attitude and an attention to detail. Candidates must be willing to work evening and weekend hours.
Preferred but not required: Working knowledge of Passim programming. Ticketing/box office experience. Cash handling experience.  PC (not Mac) experience.

How To Apply:

Please send your resume & a brief cover letter to Club Manager Abby Altman at abby@passim.org.

Apply by:

May 30, 2026