Description:

This job encompasses three different positions at Club Passim and the Passim School of Music: box office coordinator, stream tech, and front desk assistant.  The employee will be cross-trained on all three positions and scheduled between them depending on need and availability.

• The Club Passim Box Office Coordinator will primarily act as the front-of-house at Club Passim concerts. They will assist the Performance Manager and manage the lobby space of Club Passim. The major duties are as follows: Act as the on-site box office contact for Passim. Handle the selling of tickets to that evening’s performance as well as any future performances. Manage will-call for the evening. Oversee membership processing and requests for patrons. Sell merchandise for Passim as well as any merchandise available for the evening’s artist. Light cleaning duties in the club.  Provide all customers with the necessary information to streamline and better their experience in the space.
• The Club Passim Stream Tech will manage the live streams for club performances. They will work with the Performance Manager to provide good sound, lighting, and video to the live stream audience nightly.
• The Front Desk Assistant will welcome students and teachers to the Passim School of Music.  The major duties are as follows: Prepare all classrooms so that they are ready for the lesson.  Prepare a roster of students for the instructors, and check in students as they arrive.  Assist students in signing up for classes and workshops.  Provide the instructors and students with all required materials.  After the lessons are finished, reset the rooms to the way they were and lock up.

Typical shifts are between the hours of 5pm-10:30pm but will vary based on the position and timing of the shows. ~10 shifts per month. Position to begin in October. We are not hiring seasonal employees; candidates should live in the Boston area year-round.

Qualifications:

Required: An appreciation for the music & mission of Passim!  Strong customer service and organizational skills are a must as well as good computer, verbal, and interpersonal communication skills. Customer service experience required. Candidates should possess a positive, professional attitude and an attention to detail. Candidates must be willing to work evening and weekend hours.

How To Apply:

Please send your resume & a brief cover letter to Club Manager Abby Altman at abby@passim.org and School of Music Manager Rachel Sumner at rachel@passim.org.

Description:

Passim, a nonprofit performing arts organization, offers a semester-long internship program that provides a hands-on, meaningful experience for people beginning a career in the arts marketing and administration. Interns will be immersed in the day-to-day experience of Passim’s administrative office, including: all things marketing related, membership maintenance and opportunity to create a project of their own with the assistance of the management team. Interns will work closely with all Passim staff members but especially Executive Director, Michael Busack.

Responsibilities 

Marketing:
– Creating content for social media (Facebook, Instagram, TikTok) and other digital platforms.
– Designing and sending email blasts, newsletters, and other communication materials.
– Creating graphic design assets for promotional materials (flyers, posters, website content).
– Contact artist for ticket sales information and marketing assets.
– Create Facebook events for Passim concerts
– Create Spotify playlists.

Administration:
– Supporting the overall operations of the organization.
– Assisting with event planning and coordination (logistics, vendor communication, on-site support).
– Managing and organizing administrative tasks, such as scheduling meetings, maintaining databases, and handling correspondence.
– Assisting with fundraising and development activities (grant research and writing, donor cultivation).
– Providing support for program development and management.
– General office support and administrative duties

Design your own internship project. (optional but highly encouraged)

10-week internship
Start date for winter semester 1/12/26
Available for college credit.

Qualifications:

– Strong academic performance.
– Extremely reliable, a team player, strong work ethic, a positive attitude.
– Exceptional oral, written, and listening communication skills.
– Exceptional organizational, multitasking, and problem-solving skills.
– Experience using Microsoft 365 and Google Office programs, Canva, Adobe Suite experience a plus.
– Experience with social media platforms including: Instagram, Facebook, TikTok, etc.
– Basic knowledge of current music industry affairs.
– Knowledge of WordPress (a plus, but not required).

How To Apply:

Please send a resume and cover letter to Michael Busack at michael@passim.org